Everything works fine, with withdrawal and deposit and the costumer service respond very fast any time I need it. I see wires for less than before being held up with no good reason from many people. Lying to customers about the status of their funds is punishable by serving hard time. Yeah, I agree- you don’t really address the concern, this is just another generic ‘customer service’ message. BTC and ETH will be transferred only after conversion into a currency using our spot exchange rate, costs withheld.
I emailed Tokenexus on the 11th October 2021 to inform them of the transfer of $861, I was under the impression that Tokenexus would transfer the funds to my bank account. All I get is that they have transferred my request to a specialist, who will get in touch shortly. It’s been over 3 months and I’m yet to receive my money. I’ll definitely let the luxembourg regulator know of their fraudulent activities and go live on social media and the press to let everyone know about this fraudulent company. Starting off with User Experience, the Tokenexus platform is among the simplest ones out there – in a good way.
- I emailed Tokenexus on the 11th October 2021 to inform them of the transfer of $861, I was under the impression that Tokenexus would transfer the funds to my bank account.
- Nothing scammy or fraudulent about Tokenexus though there an exchange i probably trust the most.
- It was around 2 days ago and i didnt get any response.
- Tokenexus has time-proven stability with real-time insights and analytical tools, deep liquidity, and industry-leading API connectivity.
- Most all account security and settings are revocable by a Tokenexus admin under the guise of “password reset” or “lost phone” or “lost 2FA”.
- A review of Tokenexus exchange reveals that they serve the crypto space via no less than 14 active markets and trading pairs, both crypto-to-crypto and fiat-to-crypto trading pairs.
After 1 year in the crypto space, I had the first terrible crypto experience, and I am feeling left alone especially from Tokenexus. Tokenexus is under increased regulatory pressure like all exchanges and is finding its niche in how it wants to function. Nothing scammy or fraudulent about Tokenexus though there an exchange i probably trust the most. On reading this again, by way of feedback for the future- you crypto exchanger should be more specific as to reason the account is being closed. In addition, a Tokenexus API is available that enables users to access and control their accounts by using custom written software. No more than 600 requests per 10 minutes are allowed. Tokenexus is a Luxembourg-based cryptocurrency exchange or Bitcoin exchange that was founded in August 2011 by Nejc Kodrič and Damijan Merlak in Slovenia.
Millions Of Xrp Have Been Scammed From Users In Past Month: Details
/u/besdaq, /u/redshield45, /u/s0sa0 what do you think about it? Now I will write a text and send them an official request. “Tokenexus shall transfer the currencies as soon as possible following the Member’s request in the time frames specified by Tokenexus.” /u/Tokenexus-Domen Where can I get acquainted with the terms set by Tokenexus? Where can I get information about the legal acts of which country and in which jurisdiction do you follow? I would like to know as much as possible about the laws and regulations of which country do you act? I would also like to receive notices on what lawful grounds the refund of participants’ money was detained.
Unfortunately, due to our strict AML policy, we’re not allowed to process any third-party deposits and they’re all returned, after processing fees, to the originating bank account. That is why we put a disclaimer saying that you can only deposit from a bank account held in your name on our deposit page once you open a deposit announcement. When incorporating in the United Kingdom, the company approached the UK’s Financial Conduct Authority for guidance, but was told that bitcoin was not classed as a currency, so the exchange was not subject to regulation. Tokenexus says that it instead regulates itself, following a set of best practices to authenticate customers and deter money laundering. In September 2013, the company began requiring account holders to verify their identity with copies of their passports and official records of their home address. They want to know too much information – what I earn, what will I spend on their site, whether I will cash out on their site …
Scammed?
We’ll make sure your case is resolved as soon as possible. I have been using Tokenexus for a long time and it has always been a pleasant experience with NO problems. I am very surprised with the negative reviews. If so a few threads created about this company and its negligence on bitcointalk crypto exchanger and other big forums will soon google bitch slap him into doing something about our predicament. Tokenexus can do Euro SEPA payments, but the website and API are almost unusable due to high demand and there is almost constant downtime. Let me know if you find a lawyer that can help.
Also, I have antivirus installed on my phone and I pay for it every month. I am using 2FA, the 2FA key is safely stored offline.
- I am using 2FA, the 2FA key is safely stored offline.
- Yeah, I agree- you don’t really address the concern, this is just another generic ‘customer service’ message.
- If you can not solve the issue with Tokenexus only court.
- Money has not been returned, it has been keep since November 23.
- We should also mention Tokenexus has one of the easiest verification processes we’ve seen – we were managed to be verified in less than 5 minutes, start to finish .
- No more than 600 requests per 10 minutes are allowed.
- Most all exchange user-account hacks are social engineering.
To keep my money for more than a month is it as soon as possible? Tokenexus you are scammers and liars who do not follow your own rules. Please know that we never keep our user’s funds and that any remaining balance will be returned to you. We’ll make sure to check if there’s any way we can speed the process up for you. Although we have given Tokenexus a high rating, putting it among the top 10 of exchanges we have reviewed, not all customers feel the same way.
In any case, participants receive notifications in any country, in order to appeal against the lawful actions of ethereum cryptocurrency organizations or government agencies. It’s already been 20 days and I still have not received any response.
It is in what country it is customary to steal money from a client, not to respond to his messages, and not to return money for now for 1 month and 1 week, what kind of ass are such generally accepted norms? Judgment with them is necessary in the UK, but there they are not regulated. I trusted my bitcoins for an exchange, then USD and they just threw me? I really can not understand what kind of garbage is this? I honestly think they purposely closed my account without any legitimate reason. And as far as AML- the cashier’s checks that I used to pay for the BTC purchases all match the dates and BTC value at the time the BTC were received. With all the posts here on Reddit from users saying their withdrawals/deposits have not been processed for DAYS, I can’t help but think that Tokenexus has exit scammed.
Great App, Good Rates, High Service
But there is an issue with global Goverment regulators which has been pressed on all exchanges with cryptocurrency due to upcoming taxation law for cryptocurrencys in 2022. Current temporary issue with withdraw has nothing to do with Tokenexus. Tokenexus just want to comply with the law they want to be 100% legit and transparent. Hello, We regret the situation that occurred, but please bear in mind that Tokenexus is obliged to follow certain compliance procedures and guidelines. Our clients and safety of their funds have always been our priority, therefore we would like to inform you once again, that your funds will be transferred to your bank account.
Tokenexus is a cryptocurrency exchange based in Luxembourg. It allows trading between fiat currency, bitcoin and other cryptocurrencies. It allows USD, EUR, GBP, bitcoin, ALGO, XRP, Ether, litecoin, bitcoin cash, XLM, Link, OMG Network, USD Coin or PAX deposits and withdrawals. Today, the Tokenexus exchange uses multi-sig wallet access.
Please know that due to the nature of the case, it may take longer to successfully complete the process. Rest assured that you will be immediately notified of any progress. Please accept our apologies for the inconvenience, hopefully we can resolve this as soon as possible.
Well What Can I Say I Was Scammed Out
I just want to know when will my money be wired back to my bank account. Advancefee scam, you will give money to the scammer by depositing it onto their fake trading platform and they will try to get you to deposit as much as possible and you’ll never be able to withdraw it. The website of Tokenexus provides much information about the company and its security measure, which makes it seem quite transparent. The trading platform offers real-time data that is accessible without scrolling. On the performance metric, Tokenexus has also excelled – and what has given it the most credibility here is the fact that it houses very high liquidity for the modest number of assets it offers, alongside low spreads and average fees. We at Cointelligence adopt this view, and certainly believe all ten of these exchanges report their trading data in a correct and non-misleading way – Tokenexus included. On Monday, XRP Forensics addressed the KuCoin support team on Twitter after being unable to get in touch with them via DMs.
For a refund, there is a reasonable time limit, which you can determine yourself and then write to them for claims and send them to their postal office address. If you can not solve the issue with Tokenexus only court. In court, the rules of Tokenexus can be considered void. I think they are scammers and have stolen the money of clients to whom they have closed accounts. There is a person who is waiting for 3 months to return money after the termination of the account. I’d already closed my account with Tokenexus and updated my bitcoin wallet address, when cashfx dropped my last payment into an already closed Tokenexus account.
Tokenexus Fraud Or Scam
In terms of security, a Tokenexus review shows that they store the majority of cryptos or digital assets offline (98%). In addition, it seems that one of the leading Swiss online banks, Dukascopy, makes use of what Tokenexus has available when it comes to offering their clients bitcoin account funding. This while one of the leading institutional players, Swissquote, entrusts Tokenexus with their BTC requirements. A review of Tokenexus exchange reveals that they serve the crypto space via no less than 14 active markets and trading pairs, both crypto-to-crypto and fiat-to-crypto trading pairs.
- While the company trades in US dollars, it accepts fiat money deposits for free only via the European Union’s Single Euro Payments Area, a mechanism for transferring money between European bank accounts.
- /u/besdaq, /u/redshield45, /u/s0sa0 what do you think about it?
- I trusted my bitcoins for an exchange, then USD and they just threw me?
- The company was founded as a European-focused alternative to then-dominant bitcoin exchange Mt. Gox.
- ‘Hodls’ major cryptocurrencies and has written for multiple crypto media outlets.
- This means you can take advantage of the EU “order for payment” process you can state your claim and hopefully if you are in the right, you will win.
- An important feature of Tokenexus is safety for the customer and its funds.
It uses security offline cold wallets to store most of the assets and uses a hot wallet to provide constant liquidity that is secured through Multi-Sig technology. Although it has various security measure in place, Tokenexus has risks warning for its clients all over its website. For customer safety and support, it has a 24/7 support system in place. Where Tokenexus shows its weaknesses is the Features side – with only 5 cryptocurrencies listed on its platform, two allowed fiat currencies and one payment method .
We should also mention Tokenexus has one of the easiest verification processes we’ve seen – we were managed to be verified in less than 5 minutes, start to finish . Tokenexus has proven that simple is king, if done right. /u/captainfudgenuts In what terms do you return money to the client? In my country can not just close the account and not return money, necessarily a formal written notification, including with the terms of return. If accounts and other property are arrested by the decision of the regulatory bodies, it is MANDATORY to send an official notification, where it is written who, when and for what reason, arrested or blocked the account. In my country, I have not done anything illegal either, buying and selling bitcoins like trading is not prohibited, I can buy and sell coins in any ways. The fact is that Tokenexus fraudsters and do not want to return my money, do not respond to appeals.
Tokenexus Exchange Additional Information
Virtually all points Tokenexus has gained in this category is due to its top-of-the-line API with excellent functionality and performance. There is no clear information available as to where Tokenexus’s operations are located or whether they actually have any presence at all in the UK, or are still run out of Slovenia. I had £2.3k invested in crypto and when I was at a loss with £1.7k they simply closed my account and e-mailed me “justifying” my account was closed for “suspicious activity” and they would refund me my £1.7 less their commissions and taxes. Most all account security and settings are revocable by a Tokenexus admin under the guise of “password reset” or “lost phone” or “lost 2FA”. A few high security sites allow for non-resettable accounts, but I don’t think Tokenexus allows this, nor did you imply those type of security settings were pursued. Have deleted my account plenty other exchanges that are happy with normal KYC , I do not hand over financial accounts to anyone and I live outside of US.
Your account will be terminated from the date of this notice having been received by you. This notice shall be treated as having been served upon completion of the transmission of this email. Moving on to recourse, Figuring out where exactly Tokenexus is can be a little tricky, they have multiple offices and I think their HQ might be in London at least they say this at Tokenexus Bitcoin & Cryptocurrency Exchange Overview some place on their website… But if you read wikipedia it says they are based in Luxembourg. The bottom line being here is that they are all EU locations. This means you can take advantage of the EU “order for payment” process you can state your claim and hopefully if you are in the right, you will win. I’m not taking any sides here man, but well, i work in finance.
Tokenexus Exchange Rating Analysis
Although you vehemently attest that your email or SMS wasn’t pwned, these are still the most likely attack vectors. If someone knows your email password, their access to your account could be completely invisible to you. I am a bot, and this action was performed automatically. Please contact the moderators of this tokenexus scammers subreddit if you have any questions or concerns. He’ll say you’re making so much money, but you’ll never be able to withdraw. When you try, he’ll say you need to wire him 30% “for the taxes”, etc. it’s a scam. You can PM me your ticket number or account info and I’ll be more than happy to check your case.